Effective Date: October 11, 2025

Welcome to Morocco Meander. These Terms of Service (“Terms”) govern your use of our website www.moroccomeander.com and any travel services, tours, or related activities (collectively referred to as the “Services”) offered by Morocco Meander, a licensed travel company owned and operated by Ismail and Mustapha Eljallali, based in Marrakech, Morocco.

By booking a tour, accessing, or using our website, you agree to be bound by these Terms. Please read them carefully before using our Services.

1. About Morocco Meander

Morocco Meander specializes in private, small-group, and custom tours across Morocco. We are licensed and registered in Morocco, and we partner with certified local guides, drivers, and accommodations to ensure authentic and safe travel experiences.

2. Booking and payment

  • To confirm your booking, a deposit (typically 25% of the total tour cost) is required unless otherwise stated in writing.
  • The remaining balance must be paid prior to the start of the tour or on arrival, as agreed.
  • Payments can be made by bank transfer, credit card, or other methods specified by Morocco Meander.
  • All prices are quoted in euros (EUR) or US dollars (USD), unless otherwise indicated.

3. Cancellations and refunds

By the traveler:

  • Cancellations must be submitted in writing via email to in**@************er.com.
  • Deposits are refundable up to 30 days before the tour start date, minus any non-refundable costs already incurred (such as hotel reservations or domestic flights).
  • Cancellations made less than 30 days before departure may incur partial or full charges depending on supplier policies.

By Morocco Meander:

  • We reserve the right to cancel or modify a tour due to unforeseen circumstances (e.g., natural disasters, political instability, insufficient participants). In such cases, we will offer an alternative date, itinerary, or a full refund.

4. Travel insurance

Travel insurance is strongly recommended for all participants. It should cover trip cancellation, medical expenses, lost luggage, and personal liability. Morocco Meander is not responsible for costs incurred due to lack of insurance.

5. Health and safety

  • Participants are responsible for ensuring they are medically and physically fit to participate in the tour.
  • Please inform us of any health conditions, dietary restrictions, or mobility concerns at the time of booking.
  • Morocco Meander reserves the right to refuse participation if a traveler’s health or behavior endangers themselves or others.

6. Responsibilities of Morocco Meander

We commit to:

  • Providing services as described in the confirmed itinerary.
  • Using reputable accommodation providers, transport companies, and guides.
  • Ensuring that all tours comply with Moroccan tourism laws and ethical standards.

However, Morocco Meander is not liable for:

  • Delays, losses, or damages caused by third parties (airlines, hotels, transportation companies, etc.).
  • Injuries, illness, or loss of property during travel.
  • Circumstances beyond our control (natural disasters, weather, strikes, political events, etc.).

7. Traveler’s responsibilities

By booking a tour with Morocco Meander, you agree to:

  • Follow local laws and customs.
  • Respect the environment, wildlife, and local communities.
  • Adhere to the guide’s instructions for safety and group harmony.
  • Have valid travel documents (passport, visa, vaccinations) as required by Moroccan authorities.

8. Changes to itinerary

While we strive to follow the confirmed itinerary, minor changes may occur due to weather, road conditions, or unforeseen circumstances. Any modifications will be made with your safety and experience in mind.

9. Intellectual property

All content on www.moroccomeander.com, including text, photos, videos, and logos, is owned by Morocco Meander and protected by copyright law. You may not copy, reproduce, or distribute this material without prior written consent.

10. Limitation of liability

To the fullest extent permitted by law, Morocco Meander’s total liability shall not exceed the amount you paid for your booking. We shall not be liable for any indirect, incidental, or consequential damages.

11. Privacy and cookies

Please refer to our Privacy Policy and Cookies Policy for information on how we collect and process your personal data.

12. Governing law

These Terms are governed by the laws of the Kingdom of Morocco. Any disputes arising from these Terms or from participation in our tours shall be settled in Moroccan courts located in Marrakech.

13. Contact us

If you have any questions regarding these Terms or your booking, please contact:

Morocco Meander
Email: co*****@************er.com
Address: Tramigt N2230, Ouarzazate 45000. Morocco
Website: www.moroccomeander.com

Last updated: October 11, 2025